Terms and Conditions
These terms govern your use of the Supreme Consulting website at supremeconsult.com and any preliminary enquiries you make before formally engaging us. They are not the contract for professional services — that is covered by a separate Engagement Letter agreed with you individually at the point of onboarding. Please read both documents together.
What this document covers
Supreme Consulting Ltd (company number 05427883, registered in England and Wales) is an accountancy and business advisory practice based in Lymington, Hampshire. These terms set out the rules for using our website, the basis on which we communicate with you before any formal engagement begins, and the obligations that apply to both of us in that preliminary relationship. They do not govern the professional services we provide — bookkeeping, accounts, tax, payroll, and advisory work are each governed by a signed Engagement Letter. If you have not yet received or signed an Engagement Letter, these website terms apply to your visit and any enquiry you submit.
How we work with clients
When you formally instruct Supreme Consulting Ltd to carry out professional services — whether that is preparing accounts, filing tax returns, running payroll, or providing advisory support — the terms of that engagement are set out in a written Engagement Letter. That letter is agreed and signed by both parties before work begins, and it covers the scope of services, fees, timelines, and each party’s obligations. Where anything in these website terms conflicts with the terms of your Engagement Letter, the Engagement Letter takes precedence. If you have any questions about the terms in your Engagement Letter, please contact us directly before signing.
Using this website
By visiting and using this website you agree to the following conditions.
Permitted use
You may use this website to read about our services, make an enquiry, or access general guidance we have published. You may not scrape, copy, or reproduce website content for commercial purposes, reverse-engineer any part of the site, or use automated tools to extract data without our written permission.
User conduct
You must not use this website for any unlawful purpose, to transmit fraudulent or misleading information, to harass or harm any person, or to attempt to gain unauthorised access to any part of our systems. Any such conduct may be reported to the relevant authorities and will result in immediate suspension of access.
Enquiry form integrity
When you submit an enquiry through this website, you agree to provide accurate and honest information about yourself and your business. Submitting false or misleading information through our contact or quote forms may prevent us from helping you and could, in some circumstances, amount to fraud.
Reliance on website content
The articles, guides, and information published on this website are for general guidance only. They are not a substitute for specific professional advice. Before relying on any information here in relation to your own tax position or business affairs, you should engage us formally or take independent professional advice.
Intellectual property
All content on this website — including text, images, the Supreme Consulting logo, page designs, and any downloadable resources — is owned by Supreme Consulting Ltd or used under licence. You are welcome to read and share our content for personal or business reference purposes, provided you attribute it clearly to Supreme Consulting and do not alter it. Reproducing our content commercially, republishing it as your own, or using the Supreme Consulting name or logo in any context without our prior written permission is not permitted. Nothing in these terms transfers any intellectual property rights to you.
Our professional obligations
Accountancy is a regulated profession. As a practice, we are bound by legal obligations that apply regardless of what any contract says, including duties under anti-money laundering legislation and the code of ethics of our professional body.
Anti-money laundering checks
We are required by the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 to carry out identity and verification checks on all new clients before beginning work. This means we will ask you to provide proof of identity and proof of address at onboarding. In some circumstances we are required to apply enhanced due diligence. If we are unable to complete these checks to the required standard, we may be unable to act for you or may need to cease acting if checks cannot be maintained.
Record retention
We are required to retain records relating to client engagements for a minimum of five years following the end of the engagement under the Money Laundering Regulations 2017. Tax record-keeping requirements under HMRC rules often extend this to six or seven years. Full details of how long we hold personal data and on what basis are set out in our Privacy Policy.
Suspicious activity reporting
We have a legal duty under the Proceeds of Crime Act 2002 and the Terrorism Act 2000 to report suspected money laundering or terrorist financing to the National Crime Agency by way of a Suspicious Activity Report. This duty exists regardless of any duty of confidentiality we owe to you. We are prohibited by law from informing you if a report has been made — doing so would constitute a tipping-off offence. This is not a discretionary obligation: it overrides client confidentiality where the legal threshold is met.
Professional regulation
We are bound by the code of ethics of the relevant UK accountancy professional body governing our practice. That code of ethics — covering integrity, objectivity, professional competence, confidentiality, and professional behaviour — takes precedence over anything inconsistent in these website terms or in any Engagement Letter we issue. Where a conflict arises, our professional and ethical obligations come first.
Limitation of liability
This section relates to liability arising from use of this website. Liability for professional services provided under an Engagement Letter is governed by the terms of that Engagement Letter, not by this section.
Professional services liability — including any claim arising from advice given, work prepared, or a filing made on your behalf — is dealt with exclusively in the Engagement Letter signed between us. The provisions below apply only to your use of this website and any preliminary communications before formal engagement begins.
Things we do not limit
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted under UK law. Your statutory rights as a consumer are not affected by these terms.
Website-related liability
This website is provided in good faith and on an as-available basis. We do not guarantee that it will be uninterrupted, error-free, or free from viruses. The content published here is general guidance, not specific advice. We are not liable for any loss or damage you suffer as a result of relying on website content without formally engaging us to advise on your specific circumstances.
Professional services liability
Any liability arising from professional services rendered under an Engagement Letter will be subject to the cap and terms set out in that document. We hold professional indemnity insurance in line with the requirements of our professional body. If you have a query about the scope of cover or liability limits applicable to your engagement, please refer to your Engagement Letter or contact us directly.
Your responsibilities to us
The quality of the work we produce depends on the accuracy and completeness of the information you provide. When you engage us — whether for preparing accounts, filing tax returns, running payroll, or providing advisory support — we rely on what you tell us and on the records you supply. You are responsible for ensuring that the information you give us is accurate and complete. If a loss arises because information you provided was incorrect, incomplete, or misleading, and we were not aware of that and could not reasonably have been expected to detect it, you agree to compensate us for any resulting liability or cost. This is not an onerous obligation — it is a fair reflection of how a professional relationship works.
Ending these terms
You are free to stop using this website at any time. We may suspend or terminate your access if you breach these terms or use the site in a way that causes harm or risk to others. Ending your use of this website does not affect any active Engagement Letter between us — that agreement has its own termination provisions and continues to govern the professional relationship until it is formally concluded. Obligations that survive termination by their nature — including intellectual property rights, our anti-money laundering record-keeping duties, and our data retention obligations — remain in force after these terms end.
Law and jurisdiction
These terms are governed by the laws of England and Wales. Any dispute arising out of or connected with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you retain the right to bring proceedings in the courts of your home jurisdiction. Nothing in this section affects your statutory rights.
Complaints
If you are unhappy with any aspect of our service, please contact us in writing in the first instance — by email to info@supremeconsult.com or by post to our registered address. We will acknowledge your complaint promptly and investigate it fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant UK accountancy professional body governing our practice. Where an independent complaints or redress scheme applies to your circumstances, we will advise you of that route at the time. Details of our complaints procedure are available on request.
Changes to these terms
We may update these terms from time to time. The last reviewed date at the top of this page will be updated whenever we make a change. If changes affect an existing client relationship, we will communicate those through the Engagement Letter process rather than by website update alone. Continuing to use this website after a change to these terms indicates that you accept the updated version.
How to contact us
For legal queries or questions about these terms, please use the details below.
If you have a question about these terms, our professional obligations, or a complaint you wish to raise, please write to us by email or post. We aim to respond to legal and compliance queries within five working days.
- Legal queries
- info@supremeconsult.com — Response within 5 working days
- Firm
- Supreme Consulting Ltd
- Registered address
- The Piggery, Cowley Farm, Cowley Road, Lymington, Hampshire SO41 9JQ
- Companies House
- 05427883
- Professional body
- The relevant UK accountancy professional body governing our practice
- Jurisdiction
- England and Wales