Both, depending on what you need. If Xero has never been set up or was configured by someone who did not really know what they were doing, we rebuild it correctly — chart of accounts, bank rules, VAT settings, integrations. If you already have a working file, we review it and correct what needs correcting before taking on the ongoing work. Either way, you end up with a Xero account that gives you reliable figures.

Pricing is fixed and agreed before work begins, based on your transaction volumes and the services you need. A typical monthly bookkeeping and VAT package for a small Brockenhurst business covers bank reconciliation, transaction categorisation, quarterly VAT returns, and MTD submissions. We will give you a written quote after a brief call — no obligation, no hourly rate running in the background.

Yes. Catch-up work is something we do regularly. We will review what is there, identify gaps, and bring everything up to date before moving to a monthly rhythm. The cost of catch-up is quoted separately and upfront so there are no surprises. The further behind the records are, the more work is involved — but we will tell you that clearly before starting.

No. There is no minimum term and no exit penalty. If the arrangement is not working for you after a few months, you leave with your Xero file fully up to date and access to all your records. We would rather earn the ongoing relationship than enforce it contractually.

Yes. Part of a proper Xero setup is connecting the integrations that save you time — whether that is a payroll platform, an e-commerce feed, a payment processor, or a receipt-capture app. We will recommend what makes sense for your business and configure it as part of onboarding.

That is part of the point. Clean, current Xero data gives you a reliable profit figure, a cash position, and visibility over what you owe in tax — which we can walk through with you at any point. If you want quarterly management accounts or a more structured review, that can be added to your package.